Privacy Policy

Last Updated: 19 August 2026

VinylXStudio (“VinylXStudio”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, contacting us, or subscribing to our communications.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About VinylXStudio

VinylXStudio is a proprietorship business operating from:

VinylXStudio
Sukhdev Vihar, Okhla
New Delhi – 110025, India

Email: support@vinylxstudio.com
Phone: 8882411763

VinylXStudio operates an online store for vinyl records, cassettes, CDs and related music products and serves customers within India.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide to us

When you place an order or contact us, we may collect:

Your name
Email address
Phone number
Billing address
Information necessary to process and fulfil your order
Information you voluntarily provide when contacting customer support

A phone number may be required for order-related communication and delivery purposes.

Newsletter information

If you voluntarily subscribe to our newsletter or promotional communications, we may collect your email address and use it to send newsletters, product updates, offers, announcements and other promotional communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

Information collected automatically

When you visit our website, certain technical information may be collected automatically by the website or by third-party services used on the website. This may include information such as:

IP address
Browser type
Device information
Operating system
Pages visited
Approximate usage information
Referring website or page
Date and time of website visits
Website interaction and analytics information

3. How We Use Your Information

We may use the information we collect for purposes including:

Processing and fulfilling orders
Confirming and communicating order information
Arranging delivery of purchased products
Providing customer support
Responding to enquiries
Processing payments
Preventing fraudulent or abusive transactions
Maintaining records relating to transactions
Improving our website, products and customer experience
Understanding website traffic and user behaviour
Sending newsletters and promotional communications where you have subscribed
Complying with applicable legal, regulatory and accounting requirements
Protecting our rights, property and business
Taking appropriate action in cases of fraud, misuse, abuse or unlawful activity

We will seek to use personal information only for legitimate and relevant purposes connected with our business and the services we provide.

4. Payment Information

Payments made through our website may be processed through Razorpay or another payment-processing service integrated into the website.

VinylXStudio does not intend to directly store your complete debit card, credit card, banking or other sensitive payment credentials on its own systems.

Payment information may be collected and processed by the applicable payment service provider according to its own privacy policy and terms.

You should review the privacy and security practices of the payment provider where appropriate.

5. Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect information relating to website visits, device/browser information, pages viewed, interactions and other analytics information.

We use this information to understand website performance, improve our website and make our products and services more useful to customers.

6. Advertising and Meta Pixel

VinylXStudio may use the Meta Pixel and related Meta technologies to understand website activity, measure advertising performance, and help us deliver or evaluate relevant advertising.

These technologies may collect information about website interactions and may use cookies or similar technologies.

The information collected by such third-party services is subject to the applicable third party’s privacy terms and policies.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as:

Keeping the website functioning properly
Remembering website preferences
Supporting shopping-cart and checkout functionality
Understanding website usage
Analytics
Measuring advertising and marketing performance

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

8. Sharing of Information

We may share personal information with service providers where reasonably necessary to operate our business and provide services to you.

These may include:

Payment processors such as Razorpay
Courier and logistics providers
Website hosting and technology providers
Analytics providers
Advertising and marketing technology providers
Email/newsletter service providers
Professional advisers where necessary
Government authorities or law-enforcement agencies where required by applicable law

We do not sell your personal information as a standalone product.

We may disclose information where reasonably necessary to prevent fraud, investigate misuse, protect our business or rights, or comply with a lawful request.

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

You should therefore understand that while we take reasonable precautions, absolute security cannot be guaranteed.

10. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

Completing transactions
Providing customer support
Maintaining business and transaction records
Meeting accounting, tax and legal obligations
Resolving disputes
Preventing fraud or misuse
Establishing, exercising or defending legal claims

When information is no longer reasonably required, we may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

11. Your Choices and Requests

Depending on applicable law, you may have rights relating to your personal data, including the ability to request information about the personal data we process and request correction or deletion where applicable.

You may also withdraw consent for processing that is based on consent, subject to applicable legal or operational requirements.

For newsletter communications, you can unsubscribe at any time using the unsubscribe mechanism included in the communication or by contacting us.

To make a privacy-related request, contact:

Email: support@vinylxstudio.com

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, marketplaces, payment services or other external platforms.

This Privacy Policy applies only to VinylXStudio’s website and information handled by VinylXStudio.

We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements or privacy practices.

When we make changes, we may update the “Last Updated” date shown at the beginning of this policy.

You are encouraged to review this page periodically.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact: